Shipping policy

At Joe’s Appliances, we aim to make your shopping experience as smooth as possible. Below is everything you need to know about how we deliver your order.

Delivery options

We offer free standard delivery on all orders to UK mainland addresses. Delivery typically takes 1–3 working days from the date of purchase.
Need it sooner? Express next-day delivery is available on selected products at checkout.

Delivery process

Once your order is placed, you’ll receive a confirmation email. When your item is ready to ship, we’ll send tracking details so you can follow your delivery in real time.
Our delivery team will handle your appliance with care and place it in your preferred room. For larger items, please ensure clear access and that someone is available to receive the delivery.

Installation and recycling

We offer optional installation and recycling services on many products. If selected, our team will set up your new appliance and remove your old one for responsible recycling. You can add these services at checkout.

Delivery exclusions

We currently deliver to UK mainland addresses only. Unfortunately, we’re unable to deliver to Northern Ireland, the Channel Islands, or remote offshore locations at this time.

Missed deliveries

If you miss your delivery, our team will contact you to arrange a new date. Please note that redelivery fees may apply if the delivery attempt was unsuccessful due to access issues or no one being present.

Damaged or missing items

If your appliance arrives damaged or an item is missing, please contact our customer service team within 48 hours of delivery. We’ll work quickly to resolve the issue and arrange a replacement if necessary.

Contact us

If you have any questions about delivery or shipping options, please contact our expert team